Our
Portfolio
Be convinced by our industry expertise and IT know-how.
At AVESKA, the client and the continuous exchange of ideas are at the heart of every successful B2B telesales initiative. Nothing can replace genuine human contact.
We bring the necessary sensitivity and professionalism to lay the foundation for building and expanding new customer relationships.
Thanks to the many years of experience of our sales professionals, AVESKA is able to create exactly these crucial conditions and act consistently in the best interests of our clients.
OUTBOUND
TELEsales
For the continuous development of sales opportunities in your business, we are the right partner – experts in B2B outbound.
To advance our clients’ new customer acquisition, AVESKA relies on proven methods and well-structured approaches to generate new contacts and actively support your sales activities.
APPOINTMENT SETTING
To give your sales and field teams the best possible foundation, the right framework conditions must be in place. Normally, your own sales staff take care of appointment scheduling, which reduces their capacity to be with clients on site. AVESKA takes over this task, enabling your field team to attend as many meetings as possible and focus on their core competence: discussing the topics that matter most to your sales success.
Where required, all appointments can be entered directly into your CRM system or passed on to you quickly and simply.
Whether for cold calling or existing accounts – smart appointment scheduling is part of everyday business at AVESKA and helps our clients focus on what they do best.
LEAD GENERATION
AVESKA’s sales professionals design strategic IT telesales campaigns to win more contacts for your business. Contact generation is always tailored to the target audience and achieved through sales activities or data qualification. AVESKA staff engage prospects with intelligent messaging and targeted communication.
AVESKA’s lead management is focused on creating long-term customer relationships. Strategic lead management, sector-specific messaging, and prior analysis of your business model all combine to create measurable value for you.
POTENTIAL IDENTIFICATION
AVESKA’s processes are efficient in uncovering opportunities and strong in optimising your value chain. This has been proven across numerous sales projects. Many of our clients have already been able to unlock the full potential of their sales teams.
Following telephone-based market research into customer potential – taking into account market changes or regional characteristics – our employees continue the AVESKA service approach and integrate these results directly into your sales planning process.
IT CHANNEL
MARKETING
We create, optimise and connect
your sales channels for complex
IT products and services.
Another of AVESKA’s strengths is communicating complex, explanation-intensive IT services and products. Specialised in this segment, AVESKA’s strategists have many years of experience – giving IT vendors, service providers and resellers a decisive advantage. Namely, a unified and targeted approach to their audience, whether existing clients or potential new ones.
Our relationship management, market knowledge and communication channels, combined with our proactive telesales, bring together all the key tools into a single framework. Our employees develop tailored steps for each product and align them with you. This ensures a highly personal approach that conveys clear value and delivers sustainable success for you and your partners – while at the same time increasing efficiency.
Our expertise is the decisive success factor. To keep it that way, our staff receive regular training and are always up to date.
Addresses
QUALIFICATION
Increase your potential through a reliable database
– we bring your contact lists up to date with
structured qualification.
Contact details are constantly changing
Through company mergers, sales, staff turnover, rebranding, or simply new businesses entering the market. This dynamic means your data quickly becomes outdated, making outreach difficult or impossible. To enhance new customer performance, ongoing qualification of contact data is essential.
AVESKA maintains and qualifies your contact data according to defined quality criteria. We identify the right decision-makers and categorise them by authority, budget and investment readiness.
But we always go one step further, providing you with additional useful insights about each contact.
For AVESKA, address qualification means gathering all the key information required for a productive sales conversation. By classifying contacts according to various criteria, we map their potential and ensure high data quality.
Because sound data management is the foundation of any telesales campaign, we see enhancing your contact base through our database as an integral – and highly effective – part of a successful partnership.
EXPERTISE
Our IT expertise is based on many years of experience and continuous development of our internal systems.
Together with you, we develop a campaign tailored to your subject area, either on site or online, based on your briefing. Milestones are set, and all factors such as reporting, CRM structures and general communication are addressed openly and transparently.
You determine the scope of measures. We are happy to outline our working methods and the benefits of our services in a personal conversation – giving you a clear insight into our expertise.
Hardware
- Server: Physical or virtual machines providing data and services
- Storage devices: HDDs/SSDs, NAS, SAN
- End devices: Desktops, laptops, tablets, smartphones
- Network devices: Routers, switches, firewalls, access points
- Peripherals: Printers, scanners, monitors, input devices
Software
- Operating systems: Windows, macOS, Linux, Android, iOS.
- Applications: Office suites, databases, ERP, CRM tools
- Network software: VPN clients, monitoring tools, load balancers
- Security software: Antivirus, firewalls, SIEM systems
- Virtualisation: VMware, Hyper-V, VirtualBox.
- Cloud software: SaaS applications, AWS, Azure, Google Cloud
NETWORK INFRASTRUCTURE
- LAN/WAN components: Cabling, switches, routers
- WLAN systems: Access points, controllers
- Internet access: Modems, gateways, TCP/IP, DNS, HTTP/HTTPS
DATA STORAGE & MANAGEMENT
- Databases: MySQL, PostgreSQL, Oracle, MongoDB.
- Backup systems: Cloud backups, external solutions
- Data management tools: ETL tools, DBMS
SECURITY COMPONENTS
- Firewalls: Hardware or software-based firewalls. Intrusion detection/prevention systems (IDS/IPS)
- Access management: Identity and Access Management (IAM)
- Encryption systems: SSL/TLS, data encryption
CLOUD & VIRTUALISATION
- Cloud services: AWS, Google Cloud, Microsoft Azure
- Virtual machines (VMs): Virtual instances of operating systems
- Containers: Docker, Kubernetes
COMMUNICATION SYSTEMS
- Telephony: VoIP systems, traditional telephone systems
- Conference systems: Zoom, Microsoft Teams, Cisco Webex
- Email servers: Microsoft Exchange, Gmail, SMTP-Server
MONITORING & MANAGEMENT
- Monitoring tools: Nagios, Zabbix, SolarWinds
- IT service management (ITSM): ServiceNow, Jira
- Process automation: Ansible, Puppet, Chef
Entwicklungstools
- Programming languages: Python, Java, JavaScript, C#
- Development environments (IDEs): Visual Studio, Eclipse, IntelliJ
- Version control systems: Git, SVN
Sonstige
- Power supply: UPS systems (uninterruptible power supply)
- Cooling systems: Server room air conditioning systems
- Documentation systems: Wikis, CMDBs (Configuration Management Database)
Many years of experience and comprehensive expertise
AVESKA’s clients have always included software vendors looking to optimise their sales channels in line with the diverse and ever-evolving IT landscape. The challenge lies in the fact that the industry is constantly changing – driven by a fast-moving market and new services.
That is why IT telesales is the key to enabling vendors to deliver better support to their partners and, ultimately, achieve greater sales success.
At AVESKA, we combine tact and sensitivity with the expertise needed to lay the groundwork for building and maintaining strong relationships – with both new and existing customers.
With many years of experience and comprehensive know-how, we are always able to think and act with our clients’ best interests at heart.
Get in touch with AVESKA today – your trusted IT telesales agency.